OnStar FAQ & Shopper Discussion

Where is OnStar's Facebook, YouTube, Instagram, Snapchat, and other pages?

Yes, OnStar does have social media pages. We've aggregated the links to all their social pages here:Facebook pageTwitter feedYouTube channelPinterest pageInstagram profileGood luck finding OnStar's social media pages. You can also check out their homepage for additional information on their social m...
Answered on Apr 22, 2018 Posted in OnStar2 answers — Last reply 1 day ago

Does OnStar offer a mobile app for iPhone, iPad, or Android?

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Answered on Apr 18, 2018 Posted in OnStar1 answer — Last reply 5 days ago

Does OnStar take Google Pay as a payment option?

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Answered on Apr 11, 2018 Posted in OnStar1 answer — Last reply 1 week ago

Can I use Apple Pay at OnStar?

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Answered on Apr 11, 2018 Posted in OnStar1 answer — Last reply 1 week ago

Does OnStar accept PayPal?

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Answered on Apr 11, 2018 Posted in OnStar1 answer — Last reply 1 week ago

Does OnStar offer free shipping?

OnStar's shipping policies can vary from time to time. It might be best to visit their site to get the latest up to date info on their shipping policies here. You can always try their homepage to see if they have additional information posted about their shipping policies. They may occasionally po...
Answered on Jul 1, 2017 Posted in OnStar1 answer — Last reply 11 months ago

Does OnStar offer free returns? What's their exchange policy?

You will find the most current information on OnStar's returns and exchanges policy on this page. Please check out their homepage for more information on returning items.
Answered on Jun 30, 2017 Posted in OnStar1 answer — Last reply 11 months ago

Does OnStar offer discounts to military families and veterans?

You can check this page for more information about OnStar's veteran discounts and offers. You might also check out their homepage to see if they've posted any additional information about their military discounts. You can also subscribe to their email newsletter, as some stores will send special off...
Answered on Jun 29, 2017 Posted in OnStar1 answer — Last reply 11 months ago

Does OnStar stock Moog parts?

Unfortunately, OnStar does not sell stock Denso Parts. What OnStar sells are industry’s best automated crash response equipment, navigation equipment, roadside assistance and hands-free calling devices and services for various car models. With OnStar, you will have peace of mind knowing you ca...
Kay Osborne answered this on Sep 16, 2012 Posted in OnStar1 answer — Last reply 73 months ago

Does OnStar stock Bosch parts?

There are no Bosch Parts available at OnStar. What OnStar are industry’s best automated crash response equipment, navigation equipment, roadside assistance and hands-free calling devices and services for various car models. With OnStar, you will have peace of mind knowing you can easily determ...
Cytile M answered this on Sep 16, 2012 Posted in OnStar1 answer — Last reply 73 months ago

Does OnStar stock Denso parts?

No, OnStar does not stock Denso Parts. What OnStar has are industry’s best automated crash response equipment, navigation equipment, roadside assistance and hands-free calling devices and services for various car models. With OnStar, you will have peace of mind knowing you can easily track the...
Ryan Coleman answered this on Sep 16, 2012 Posted in OnStar1 answer — Last reply 73 months ago

Is OnStar a good site for finding parts for US auto makers?

Actually, Onstar provides service like automatic crash response, navigation, roadside assistance, hands-free calling for GM models. The company does not carry auto parts for US auto makes, Japanese, or German auto makes.  The company also offers FMV (for my vehicle) device that allows one to ga...
Heather Thompson answered this on Sep 6, 2012 Posted in OnStar1 answer — Last reply 73 months ago

Is OnStar a good site for finding parts for Japanese auto makes?

No!  OnStar does not carry parts for Japanese auto makes.  But instead, Onstar provides service like automatic crash response, navigation, roadside assistance, hands-free calling for GM models. The company also offers FMV (for my vehicle) device that allows one to gain access to OnStar ser...
Jay PT answered this on Sep 6, 2012 Posted in OnStar1 answer — Last reply 73 months ago

Is OnStar a good site for finding parts for German auto makes?

No!  OnStar does not carry parts for German auto makes.  Onstar provides service like automatic crash response, navigation, roadside assistance, hands-free calling for GM model vehicles. The company also offers FMV (for my vehicle) device that allows one to gain access to OnStar services m...
April Rogers answered this on Sep 6, 2012 Posted in OnStar1 answer — Last reply 73 months ago

Any experience buying parts from OnStar ? How good is their customer service?

If you have questions or concerns about the plans/or services demonstrated on Onstar.com website, you can contact the company’s customer service department at 1888-4-ONSTAR (1 888-466-7827) for prompt assistance. You can also contact the company via Send us an email or direct mail at: OnStar S...
Jim H answered this on Sep 4, 2012 Posted in OnStar1 answer — Last reply 73 months ago

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